Policies

In this policy, the words "we," "our," and "us" refers to Certification Planner. The procedures mentioned in this section apply to all the personnel and users who access this website. Certification Planner takes the privacy of our participants very seriously and is keen to protect their privacy rights. With CP's website, we ensure your information is secure.

Our Information Practices

We have considered the accuracy of our website; however, the content on the website is subject to change. We won't be responsible for any damage from the use of the information stored on the server.

All our training materials are virus free; however, Certification Planner is not liable for damages from virus infection.

Use of Information Stored by Certification Planner

• Our users have complete control over the privacy of their information.
• Certification Planner will never disclose, sell or exchange users' information to any third party for promotions or other purposes.
• Users are free to opt or decline to receive offers from Certification Planner.

We do not collect and store users' details from any medium; we only store the details you willingly shared with us. We may use the contact information you shared to get feedback and support or to give information about new courses. You can unsubscribe if you don't want to receive newsletters/emails from Certification Planner. While enrolling for in-person or online classroom training, you may need to make an online payment. You must provide your personal information like name, email, phone number, credit card details, and address(s). We don't store your credit card details in our system using Secure Encryption Technology (SSL).

Course Material

All course materials are designed for training and education purposes, and we keep updating our course material regularly. Certification Planner reserves the right to modify the content without any prior notice.

Update Personal Details

If we have any false information about you, we request you contact us to correct that information.

Deleting Information

To delete your account with Certification Planner, drop an email at support@certificationplanner.com.

Updating Privacy Policy

Certification Planner reserves all rights to modify the policy without prior notice.

In this policy, the words "we," "our," and "us" refers to Certifiguidelineslanner. The policies mentioned in this section apply to all the personnel and users who access this website.

Intellectual Property

All the content, including texts, images, training materials, graphical content, and videos available on the website, are protected by copyright and trademark and belong to Certification Planner or its partners, affiliates, licensors, or other third parties.

Under no circumstance, CP's content should be copied, modified, reproduced, distributed, uploaded, republished, posted, or transmitted for commercial use without written permission from the Certification Planner LLC. You cannot use any of the logos or watermarks available on the website without written permission from the Certification Planner, LLC.

Transactions

Transactions for the purchase or sale of services or protected by the use of this site will be allowed by the Terms of Use unless mentioned in a specific area. No other or additional terms in any sales or purchase order, document, transmission, or other communication shall be mandatory unless agreed to in writing by the Certification Planner, LLC. We all rights with us to refuse servic anyone without any prior notification.

Pricing

Certification Planner reserves all the rights to adjust services, prices, productss due to changes in market conditions, provider's price changes, course discontinuation, errors in advertisements, or any other circumstances. Certification Planner can change any information on the site at any time without prior notification or obligation.

Guaranteed to Run Bootcamp

Certification Planner tries in best in our capacity to run all our training workshops. However, the Certification Planner reserves the right to postpone, cancel the training or change the location in various circumstances like insufficient enrollments, instructor unavailability due to health issues, or other force majeure events like earthquakes, floods, political instability, etc.

During the current COVID-19 crisis, the "Guaranteed to Run Bootcamp" is limited by:

i. The government's restriction to conduct in-person classroom training in any state or area

ii. Lockdowns initiated by the government or other concerned bodies

iii. Virus infection to the instructor or any participant

We value your safety, and in-person classroom training may be rescheduled or canceled under any of the above conditions. If an in-person classroom is canceled because of any of the reasons mentioned above, the participant may choose to:

1. Reschedule the training for future available dates.

2. Switch to other available training models with a balance refund

3. Receive a Credit Voucher with one-year validity.

Use of Credit voucher

• * The credit voucher will be valid for one year, and the participant can use the credit voucher to enroll in future training.
• * The credit voucher can be used for any course having the same value as the credit voucher.
• * The credit voucher can be used to select multiple courses/training models, given the total cost does not exceed the value of the Credit Voucher.
• * The credit voucher can be used only once.
• * If the participant uses the credit voucher for future in-person or training, he or she will have current from the existing training dates.
• * The Credit Voucher can be transferred to another participant.
• * The participant will have to give a one-week notice before the use of the credit voucher in case of in-person and live online training

Mandatory Safety Measures in Classroom

Safety measures mandate the use of safety masks by participants and instructors, at all times, within the training premise and during the training. In the interest of public safety, violation of safety measures will directly lead to expulsion from the said training. If a participant exhibits any sythey COVID-19, he or she should report the same to the training center, the support team, and the local authorities.   

CP will provide necessary guidance to all the delegates and support the training center in conducting the training in a safe and healthy environment. However, participants are responsible for attending the in-person classroom training. The training provider, the training center, the instructor, or other participants will not be held accountable for the exposure to or infection by the Coronavirus.

100% Pass Guarantee 

Certification Planner tries, to the best of its capacity, to assist you to succeed in the certification exam by providing you with course-related preparation material and training. If you do not clear the certification exam, we have a 100% Money Back Guarantee in Place. Please refer to the refund section to learn about the 100% Money Back Guarantee.

Refund Policy for Certification Planner, LLC:

1. Cancellation Right After Enrollment to 2 Weeks Before Class Start Date:

   • Cancellations made within this timeframe will incur a mandatory administration charge of 10% of the enrollment fee.
   • The remaining amount will be refunded to the attendee.

2. Cancellation Within 2 Weeks of Class Start Date:

   • No refunds will be processed for cancellations made within two weeks of the class start date.

3. Exceptions:

   • In cases of family emergencies or health crises like COVID-19, special arrangements may be made for rescheduling the class to virtual or in-person based on management approval.
   • Such requests must be supported by appropriate documentation or evidence.

4. Process:

   • To initiate a refund request, attendees must contact Certification Planner, LLC, via email or phone, providing details of their cancellation.
   • Refund requests will be reviewed and processed within 30 Days..

5. Administration Charges:

   • The administration charges are non-negotiable and apply to all refund requests falling within the specified timeframe.

6. Management Approval:

   • Any exceptions to the refund policy, including special arrangements for family emergencies or health crises, require approval from the management team.

7. Communication:

   • Attendees will be promptly notified of the status of their refund request via email or chat.

This refund policy is subject to change at the discretion of Certification Planner, LLC, without prior notice.

Please direct any inquiries regarding refunds or cancellations to support@certificationplanner.com

During the current COVID-19 crisis, the “Guaranteed to Run Bootcamp, Refund and Rescheduling Policy” is limited by:

COVID-19 Cancellation and Rescheduling Policy are applicable until December 31st, 2024, and Participants agree to our terms and conditions while signing up with Certification Planner, LLC.

1. The government’s restriction on conducting in-person classroom training in any state or area
2. Lockdowns initiated by the government or other concerned bodies
3. Virus infection to the Instructor or any participant
4. Or any other reason the Instructor or the participant requested to cancel the class due to travel, health, or safety reasons

Certification Planner, LLC supports its students and instructors during challenging situations like health emergencies and does not apply any penalties or rescheduling charges.

We value your safety, and in-person classroom or live online training may be postponed or withdrawn under any of the above-mentioned conditions. If an in-person classroom or live online class is canceled because of any of the reasons discussed above, the participant may choose to:

1. Receive a “CP Credit Note” with one-year validity.
2. Switch to other available training models with a balance refund
3. Change the course and training dates
4. Reschedule the training for future available dates.

Use of Credit voucher:

The credit voucher will be valid for one year, and the participant can use the credit voucher to enroll in future training.

• The credit voucher can be used for any course having the same value as the credit voucher.
• The credit voucher can be used to select multiple courses/training models, given the total cost does not exceed the value of the Credit Voucher.
• The credit voucher can be used only once.
• In case the participant uses the credit voucher for future in-person or live online training, they will have to choose from the current training dates.
• The Credit Voucher is not transferable to other participants or learners.
• The participant will have to give a one-week notice before the use of the credit voucher in case of in-person and live online training

Mandatory Safety Measures in the Classroom:

Safety measures mandate the use of safety masks by participants and instructors, at all times, within the training premises and during the training. In the interest of public safety, violation of safety measures will directly lead to expulsion from the said training. If a participant exhibits any symptoms of COVID-19, they should report the same to the training center, the support team, and the local authorities.

The Certification Planner, LLC will provide necessary guidance to all the delegates and support the training center in conducting the training in a safe and healthy environment. However, participants are responsible for attending the in-person classroom training. The training provider, the training center, the Instructor, or other participants will not be held accountable for the exposure to or infection by the Coronavirus.

Reschedule Policy for Certification Planner, LLC:

1. Rescheduling Right After Enrollment to 2 Weeks Before Class Start Date:

   • Rescheduling requests made within this timeframe are subject to a mandatory administrative charge of 10% of the enrollment fee.

2. Rescheduling Within 2 Weeks of Class Start Date:

   • No rescheduling requests will be processed within two weeks of the class start date.

3. Exceptions:

   • In cases of family emergencies or health crises like COVID-19, special arrangements may be made for rescheduling the class to virtual or in-person based on management approval.
   • Such requests must be supported by appropriate documentation or evidence.

4. Process:

   • To initiate a rescheduling request, attendees must contact Certification Planner, LLC, via email or phone, providing details of their request.
   • Rescheduling requests will be reviewed and processed within a reasonable timeframe.

5. Administration Charges:

   • The administration charges for rescheduling are non-negotiable and apply to all requests falling within the specified timeframe.

6. Management Approval:

   • Any exceptions to the rescheduling policy, including special arrangements for family emergencies or health crises, require approval from the management team.

7. Communication:

   • Attendees will be promptly notified of the status of their rescheduling request via email or chat.

This rescheduling policy is subject to change at the discretion of Certification Planner, LLC, without prior notice.

Please direct any inquiries regarding rescheduling to support@certificationplanner.com.

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